30-Day Money-Back Guarantee
Matter's Official 30-Day Money-Back Guarantee
The customer always has the right to return an item within 30 days of receiving the order. This right applies only on condition that the product and its original packaging are returned in the same condition as upon receipt. If the customer exercises his right to return an item, the customer should contact Matters to get an address to send the item to.
If the customer lives in a geographical area where the national post office does not offer returns, the customer may have to bear the return cost himself.
If an item is damaged during transport to the customer, MATTERS AB should be contacted within 30 days for information on compensation.